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20 years of experience Helping pets eat better

Healthier skin & coat Holistic vet approved

Terms & Conditions

Disclaimer and Legal

This website and its contents are for educational purposes. Our canine and feline diets are feeding suggestions only, and it is the responsibility of each caregiver to determine the best diet for their dog or cat. Although our products are of human grade quality we cannot assume any liability in the feeding and care of your dog or cat. Your veterinarian or animal health care practitioner should be consulted for medical advice and feeding guidance.

Privacy Statement

Know Better Dog Food Ltd (Know Better Pet Food) uses your personal information only for the purpose of providing you with the products and related information you have requested from us. All contact information provided to, or disclosed during communications with Know Better Dog Food Ltd is not re-distributed, sold, or divulged to any other parties.

Online credit card ordering is secure and confidential. We do not divulge any personal information regarding your purchase to any other parties.

The Know Better Pet Food mailing list will only be used for announcements directly from and pertaining to our products.


Know Better Dog Food Ltd ("Know Better Pet Food") respects the privacy of every individual who visits our sites. This Privacy Statement outlines the information Know Better Pet Food will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit Know Better Dog Food Ltd. sites or respond to our advertisements. We may modify this Privacy Statement and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement.

Personally Identifiable Information

Know Better Pet Food will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.

When you provide personally identifiable information to us, we may ask if you want to receive future communication from us, such as newsletters, email or other information. You can choose not to receive this communication, if you wish.

If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us.


Know Better Pet Food has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or email address) from individuals under the age of thirteen years. Where appropriate, Know Better Pet Food will specifically instruct children not to submit such information on our sites or advertisements. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us [at the email address or phone number listed at the bottom of this Statement] if they would like this information deleted from our records.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name and/or IP address of the site from which you linked to our site or advertisement. We use this information for the purposes of better understanding our customer's interests and to help improve our business and sites. It is not re-distributed to any other parties.

Information We May Place Automatically On Your Computer's Hard Drive

When you view one of our sites or advertisements, we may store some information on your computer. For example, this information may be in the form of a "Cookie" or similar file that will allow us to tailor a site or advertisement to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. Please note that removing or blocking Cookies may interfere with your full use of our site.

Who to Contact

If you have submitted personally identifiable information through a Know Better Pet Food site or interactive advertisement, and would like that information deleted from our records, please login using our system and delete your user account or contact us:

This Privacy and Terms of Use Statement is effective as of June 1, 2009.
© 2009 Know Better Dog Food Ltd. All rights reserved.